USAA Car Insurance Review for 2024 [Rates, Discounts, & Options]

Our USAA car insurance review includes economical, strong coverage, which is best for military families. USAA consistently shines, with rates starting at $22 per month.

Outside of price, USAA has some of the highest ratings in customer satisfaction, an easy claims process, and very flexible coverage, which makes it an excellent option for those looking for reliable and affordable insurance. Check out our best USAA car Insurance discounts to learn more.

USAA Car Insurance Rating

Rating Criteria
Overall Score	4.8
Business Reviews	4.5
Claim Processing	5.0
Company Reputation	5.0
Coverage Availability	5.0
Coverage Value	4.7
Customer Satisfaction	4.7
Digital Experience	5.0
Discounts Available	5.0
Insurance Cost	4.6
Plan Personalization	5.0
Policy Options	4.7
Savings Potential	4.7

From liability to comprehensive and collision coverage, USAA provides competitive rates and military-friendly service for its members. See if you’re getting the best deal on car insurance by entering your ZIP code.

USAA Car Insurance Coverage Cost

USAA is considered one of the best value providers of car insurance, with rates based on the needs of active and veteran military professionals and their enablers. USAA offers some of the cheapest insurance rates in the nation — around $59 a month on average for a full-coverage policy and about $22 a month for minimum coverage. 

USAA Car Insurance Monthly Rates by Coverage Level, Age, & Gender

USAA Car insurance pricing advantage offers high-quality coverage at a price that caters to the military community, which the company is proud to support. Explore our USAA car insurance quotes online for more details.

USAA Company History

USAA proudly boasts that it has been there for its members for nearly 100 years, and its founding took some teamwork. In 1922, 25 military members met in San Antonio, Texas, and decided to insure each other’s vehicles.

That was the start of what would eventually become one of the largest insurers in the United States., as it expanded into other types of policies (home, business, life, and health) and financial services (banking, investing). In 2009, the company made all active members of the military and veterans who have honorably served in the U.S. military eligible for membership.

USAA Average Cost vs. Competitors

USAA Auto insurance is consistently one of the cheapest options with major insurers for qualified members, giving military families a break. Although companies like Geico and State Farm are typically considered competitive annual premium rates, USAA auto insurance coverage is often lower. 

USAA customers can benefit from this affordability and a more comprehensive range of coverage options, making it an excellent pick for balancing cost and protection. 

In addition, USAA serves military members and families who may need more tailored policies to fit their unique scenarios. This adds complexity and value that simple price discounts cannot replicate, making USAA one of the better options for service members who want affordable and quality auto insurance coverage.

Discover our Ameriprise vs. USAA car insurance comparison for further insights.

USAA Coverage Options

USAA auto coverage includes more customization Than is typical for insurance, or members can choose among just a few capabilities. USAA car insurance provider has some of the most necessary features, including:

• Roadside Assistance: Towing, fuel delivery, flat tire changes, and lock-out service.
• Rental Reimbursement: This covers the costs of a rental car while your vehicle is being repaired after an accident.
• Accident Forgiveness: If you qualify, this feature helps keep your premium from rising after you are at fault for your first accident.
• Rideshare insurance: Coverage for drivers who use their vehicles to provide rideshare services.

This wide array of special options gives USAA auto insurance members great flexibility to tailor protection confidently to their lifestyles. See the canceled USAA car insurance page for additional details.

USAA Available Discounts

To help you afford coverage further, USAA insurance offers many discounts. These include:

• Safe Driver Discount: It benefits drivers by providing them with a clean record.
• Excellent Student: Full-time students who qualify based on GPA.
• Multi-Vehicle Discount: Discount for having more than one vehicle insured with USAA.
• Low Mileage Discount: For those who drive fewer miles than a certain amount each year.

You can also save more when bundling USAA auto insurance with other USAA products, such as home or renters insurance. This type of discount exemplifies USAA’s commitment to providing members with value-oriented products. Refer to our 21st Century vs. USAA car Insurance comparison for additional details.

USAA Customer Reviews

USAA is known for responsive customer service, swift claims turnaround, and the digital tools offered to members, including a well-reviewed mobile app. Many USAA insurance customers compliment the company on its knowledge of military-specific needs and its representatives for going the extra mile to resolve issues. 

USAA auto coverage patrons will also be faithful at eleven instances of the countrywide typical, proving the insurer’s dedication to service and support. Visit our Progressive vs. USAA car insurance comparison to get the full scoop.

USAA Business Review

USAA has a financial strength rating of “A++” from BBB. This rating confirms that USAA is a stable and reliable insurance provider with solid finances and a track record of meeting policyholder obligations.

USAA Car Insurance Business Ratings and Consumer Reviews

Agency
	Score: 882 / 1,000 Above Avg. Satisfaction
	Score: A++ Excellent Business Practices
	Score: 96/100 High Customer Satisfaction
	Score: 1.74 More Complaints Than Avg.
	Score: A++ Superior Financial Strength

This extreme level of trust makes USAA insurance a trustworthy option for U.S. Army associates who need safety and quality. Consult our USAA gap insurance review to learn more.

USAA Pros and Cons

USAA auto insurance is widely regarded as a top choice for military members and their families, thanks to its combination of affordability, flexible coverage options, and dedicated customer service. 

With substantial financial backing and exclusive benefits tailored for the military community, USAA stands out as a reliable option in the auto insurance market. 

However, eligibility is restricted to military personnel and their families, which limits access to this otherwise highly-rated provider. Below, we examine the main pros and cons of USAA auto insurance to help you decide if it’s the right fit.

Pros

• Affordable Rates: USAA offers highly competitive premiums for military members and their families.
• Extensive Coverage Options: USAA auto insurance provides flexible add-ons from roadside assistance to accident forgiveness.
• Exceptional Customer Service: Consistently high customer satisfaction ratings.
• Financial strength: Top ratings from BBB.

Cons

• Eligibility Restrictions: Only available to military personnel and their families.
• Limited Physical Locations: Most interactions occur online or over the phone, with limited in-person service.

USAA auto insurance offers affordable rates, flexible coverage options, and top-notch service for military members. While it excels in customer satisfaction and financial stability, eligibility is limited to military personnel and families, and in-person service is less available. Here’s a quick look at the pros and cons.

Dive into our Liberty Mutual vs. USAA car insurance comparison for more insights.

USAA Types of Car Insurance 

USAA offers customers many primary types of car insurance coverage. These are among their different coverage options.

Basic car insurance coverage:

• Bodily Injury Liability: If you cause an accident, this helps cover another driver’s medical bills.
• Collision: This will cover you if you hit an object or another vehicle.
• Comprehensive coverage: Protect you from damage that a vehicle didn’t cause, such as theft, hitting a deer, hail damage, etc.

Other options:

• Classic Car Insurance: For vintage vehicles of value.
• Extended Benefits Coverage: This will give you more protection if you also have medical payment coverage; it varies by location.
• Personal Injury Protection: This will help with medical bills from an accident and other costs.
• Property Damage Liability:  If you damage another driver’s property, this will pay for it.
• Umbrella: This coverage will protect your assets from lawsuits.
• Uninsured and Underinsured Motorist Coverage: If another driver lacks adequate coverage or isn’t insured, this coverage will kick in to cover the bills from a hit-and-run or other type of accident.

Add-ons and more services:

• Car Buying Service: USAA has partnered with TruCar to provide low loan rates, savings off manufacturers’ suggested retail prices (MSRPs), and “bonus cash” military incentives.
• Commercial: For vehicles used for business.
• Ridesharing Gap Coverage: This will fill your personal and ride-sharing insurance gaps.
• Roadside Assistance: This coverage will help if your battery dies, you run out of gas, or you encounter other car-related calamities.
• Usage-Based Insurance: USAA’s SafePilot program gives discounts for safe driving habits.

USAA provides all of this and more. It has a decent variety of car insurance for different needs and budgets at a lower cost than many other insurers.

USAA Membership Services

The United Services Automobile Association offers more than auto insurance. Members can enjoy services like banking, investments, home and renters insurance, and even retirement planning tools.

USAA offers a digital platform and a mobile app that allow members to access their finances, check out financial information, and complete insurance-related tasks anytime and anywhere. Such a membership approach aligns with USAA’s mission of serving the broad array of needs of military families.

Please look at our best car insurance for veterans for complete information.

Comprehensive Review of USAA Car Insurance

Nationally, USAA car insurance is unique in the insurance space due to its focus on providing affordable, high-value coverage options specifically to the military community. USAA car insurance offers military members and their families significant milestones with low premiums, extensive coverage options, and a customer service-first mentality.

USAA car insurance is among the best based on its combination of low rates, quality breadth of insurance and financial services, and deep pockets for paying claims—but it is only available to the military-affiliated population. Look at our best-disabled veterans’ car insurance discounts to understand more.

Stop overpaying for car insurance. Our free quote comparison tool lets you shop for quotes from the top providers near you by entering your ZIP code