National General Car Insurance Review [2024]

National General car insurance rates for 16-year-old drivers average $612 per month while National General insurance rating from A.M. Best is A+. In this National General car insurance review, we'll compare National General car insurance quotes for different coverage options and demographics.

UPDATED: Nov 1, 2024Fact Checked

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Nov 1, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Nov 1, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 1, 2024Fact Checked
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National General

Average Monthly Rate For Good Drivers

$400

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Policies for individuals with a DUI or DWI
  • SR-22 filings
  • Discounts for individuals with General Motors affiliation
  • Discounts for individuals who insure a car and RV

Cons

  • More than the expected number of complaints for a company of its size
  • No mobile app for smartphones
  • A lack of quality customer service

If you’re a high-risk driver looking for auto insurance, National General may be a great fit for you. With National General, you can purchase minimum or full coverage, with many add-ons to help you customize your car insurance policy.

National General offers discounts for multiple policies, affiliations with General Motors, and more. Discounts help you save a significant amount on your car insurance coverage. Still, rates with National General are consistently higher than the national average and some other well-known car insurance companies.

Before you buy car insurance with National General, find and compare quotes from multiple companies. Doing so will help you learn which company offers the coverage you want at a price that works with your budget. Get free quotes from local companies with our comparison tool below.

What You Should Know About National General Insurance Company (Integon)

When comparing car insurance, you may find it difficult to know which company to choose, especially if you have difficulty finding coverage based on your driving record. Certain insurance companies may not offer coverage or will increase your rates if you have a poor driving record and are considered high risk.

Fortunately, National General Insurance Company offers affordable car insurance to high-risk drivers.

If you have infractions on your driving record, you may want to consider National General. The company specializes in minimum coverage policies, and you may get car insurance with National General for less than other companies in your area.

Before you choose National General as your auto insurance company, compare National General auto insurance quotes with other options to see which offers the best coverage at a low price. Learning how to get car insurance that works with your budget and meets your needs as a driver is important. You can find and compare policies and rates as you shop online to learn what might work best.

National General is a good car insurance company, but it does have room for improvement. For instance, the company’s customer service and rate structure are two areas many National General customers state need to change.

In terms of rates, National General’s auto insurance rates are much higher than rates from other companies. For example, a minimum coverage policy for a 35-year-old female may cost two or even three times as much with National General as it would with a company like Geico.

National General also garners a significant number of complaints. According to the NAIC, National General receives customer complaints nearly double the national average for a company of its size. Still, the National General insurance rating with A.M. Best is an A+ (Superior) regarding the company’s financial strength.

Because National General does not have a mobile app, the company loses the interest of certain potential policyholders. It offers a usage-based program for auto insurance, but monitoring is outsourced to a third-party app called Routely. If National Generals need to file a claim or make payments, they must do so on the National General website or over the phone.

What makes National General unique?

National General offers savings for people who want to save money when they purchase multiple policies.

For example, the company allows individuals who insure both a car and an RV with the company to save as much as 20% on their monthly or annual rates. Additionally, if you’re in an accident and your RV and car are damaged, National General will waive one deductible when it’s time to make repairs.

While other insurance companies are unwilling to do so, National General files SR-22 forms for those needing them. The company may charge a small fee, but people who must file an SR-22 may be happy to do so to receive proper coverage.

National General’s relationship with General Motors allows the company to offer affiliation rates. Because National General was previously the Motors Insurance Company founded by General Motors, National General offers discounts to individuals with affiliations with General Motors.

National General also offers SmartServices, a program allowing policyholders to manage the repair process following a covered event.

One feature of SmartServices is SmartValet. For example, with SmartValet, someone will pick up your vehicle after a covered event, bring you a rental, and return your car and the rental vehicle once repairs are done.

How does National General handle claims?

Reviews for the company’s claim-handling process are mediocre. In addition, most customers complain about National General’s poor customer service. However, National General does try to process claims as quickly as possible, and the company pays most small claims within 48 hours of a settlement.

Customers complain about the company’s claims service, but these complaints are not as common as those about National General customer service.

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National General Insurance Company (Integon) Insurance Coverage Options

National General offers the following standard options regarding car insurance coverage:

In addition to these standard coverages, National General offers add-on coverage options designed to help policyholders customize their car insurance policies.

Some of the company’s most popular add-on coverage options include:

  • Rental reimbursement
  • Roadside assistance
  • Locksmith services
  • Accidental death and dismemberment coverage
  • Auto protection plan
  • Mexican car insurance

National General may be a great fit if you’re interested in customizing your auto insurance policy. Add-ons can help you feel safe and protected when you get behind the wheel.

Does National General offer additional coverage benefits?

In addition to the company’s standard and add-on coverage options, National General offers the following benefits when you purchase a policy with the company:

  • Emergency services
  • Lifetime guarantee on repairs
  • Guaranteed claims service satisfaction

National General offers specific perks to its policyholders. If these perks stand out, speak with a company representative to learn more about your coverage options.

Read more: Car Subscription Services: A Comprehensive Guide

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National General Insurance Company (Integon) Insurance Rates Breakdown

National General is not among the best car insurance companies for people with speeding tickets. It charges nearly $100 more per month than the national average for car insurance. In addition, rates with National General are more expensive than any other company on this list and nearly double the cost of Geico and State Farm

How much does National General cost after a car accident?

You will pay more for insurance if you’re in a car accident — even a minor accident will increase car insurance rates.

Your insurance rates will go up significantly if you’re at fault in an accident, and National General car insurance rates may be significantly higher than with other insurance companies.

National General rates for people with an accident on their driving record are around 28% higher than the national average. People with one or more at-fault accidents on their record will pay nearly $150 more for coverage with National General than with State Farm. Learn more about car accident statistics and insurance rates.

Can I get National General with a DUI?

A DUI is a serious offense, and many car insurance companies will not offer coverage to people if they have a DUI or DWI on their record. Fortunately, National General offers coverage to individuals with a DUI.

Do you need DUI car insurance?

If you buy National General car insurance with a DUI on your record, you will only pay $200 more per month than the national average.

State Farm and Nationwide both offer monthly rates at $300 less per month, so you should shop around for more affordable DUI insurance before

National General Insurance Company (Integon) Discounts Available

If you need car insurance discounts, National General policyholders may be eligible for multiple savings opportunities on coverage.

Some of the best car insurance discounts National General offers include:

  • Paid-in-full discount
  • Multi-vehicle discount
  • Safe driver discount
  • RV and auto discount
  • Motorcycle discount
  • Multiple line discount
  • Paperless discount
  • Military discount
  • Anti-theft discount
  • Auto-pay discount
  • Low mileage discount

Discounts with National General could help you save up to 25% on your car insurance rates. In addition, certain discounts — like military car insurance discounts — can help you save significantly on car insurance coverage.

Similarly, National General offers discounts to people who purchase car and RV insurance with the company. When you purchase multiple policies, you’re more likely to pay lower rates for coverage. You can contact the company and ask about your options if you own more than one vehicle, car, or an RV.

In addition to the discounts listed above, National General offers specific discounts to people affiliated with General Motors.

You may qualify for a General Motors car insurance discount if you meet one or more of the following criteria:

  • Have a GM card or a mortgage or auto financing through GMAC 
  • Have an OnStar subscription and low mileage on your vehicle
  • If you work for or were formerly employed by GM
  • Are employed by a supplier that works for GM

You can call and speak with a National General representative to learn more about the auto insurance discounts you qualify for and how much you could save.

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How National General Insurance Company (Integon) Ranks Among Providers

While National General offers coverage to high-risk drivers and other individuals who may have difficulty finding insurance with a standard company, car insurance rates with National General are often more expensive than the competition. 

Compare National General car insurance quotes below for different coverage options and demographics. Use this information to see how National General stacks up vs. the best high-risk car insurance companies.

How much is minimum coverage with National General?

A minimum coverage policy, or basic car insurance, is the cheapest car insurance you can get in your state. With minimum coverage, you’re protected if you cause damage to a vehicle or if you injure another person. Still, minimum coverage does not help with repairs to your vehicle.

Compare minimum coverage car insurance rates below:

Average Monthly Liability Car Insurance Rates by State

StatesAverage Monthly Liability Rates
Alabama$37
Alaska$47
Arizona$48
Arkansas$36
California$45
Colorado$49
Connecticut$59
Delaware$69
District of Columbia$58
Florida$76
Georgia$55
Hawaii$39
Idaho$32
Illinois$40
Indiana$34
Iowa$27
Kansas$32
Kentucky$47
Louisiana$73
Maine$30
Maryland$55
Massachusetts$52
Michigan$72
Minnesota$39
Mississippi$41
Missouri$38
Montana$34
Nebraska$33
Nevada$64
New Hampshire$35
New Jersey$76
New Mexico$44
New York$71
North Carolina$31
North Dakota$25
Ohio$35
Oklahoma$40
Oregon$53
Pennsylvania$43
Rhode Island$68
South Carolina$50
South Dakota$26
Tennessee$37
Texas$49
Utah$45
Vermont$30
Virginia$38
Washington$53
West Virginia$43
Wisconsin$33
Wyoming$29
Countrywide$48

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With National General, you’ll pay rates around 20% higher than the national average. Additionally, minimum coverage with National General is around $80 more monthly than with Geico, costing more than $1,000 annually. 

How much is full coverage with National General?

A full coverage policy includes collision and comprehensive coverage. With collision, your vehicle is protected if you are at fault in an accident and your vehicle is damaged. Comprehensive coverage helps if your vehicle is damaged by something other than an accident, like inclement weather, wild animals, or vandalism.

Learning the pros and cons of basic car insurance before you purchase a policy is important. For example, full coverage protects your vehicle if you’re in an accident, and you won’t have to pay for repairs. You should consider purchasing a full coverage policy if you can afford to do so because minimum coverage may result in more significant out-of-pocket expenses.

Compare National General vs. the largest companies by market share for full coverage car insurance:

Average Monthly Full Coverage Car Insurance Rates by Company

Car Insurance CompaniesMonthly Full Coverage Car Insurance Rates
Allstate$318
American Family$224
Farmers$288
Geico$179
Liberty Mutual$398
Nationwide$229
Progressive$283
State Farm$235
Travelers$287
Average$260

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Full coverage with National General costs around $60 more monthly than the national average. Full coverage rates are all cheaper with Geico, State Farm, and Nationwide. Farmers and Liberty Mutual charge more for full coverage car insurance than National General.

How much is teen car insurance with National General?

Teen drivers pay more for car insurance than any other demographic because they lack experience. As a result, most car insurance companies see teen drivers as more of a risk when filing a claim.

Compare teen car insurance rates below:

Car Insurance Monthly Rates for Teens by Age & Gender

Age/GenderRates
16-Year-Old Male$618
16-Year-Old Female$566
17-Year-Old Male$587
17-Year-Old Female$536
18-Year-Old Male$501
18-Year-Old Female$416
19-Year-Old Male$461
19-Year-Old Female$386

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How much is car insurance for a 16 year old? National General’s auto insurance rates are often higher than rates with other companies, and 16-year-old drivers pay around $612 per month.

Car insurance with National General is 35% higher than the national average for women and 27% higher for men. In addition, teen car insurance with National General is more expensive than coverage with companies like USAA, Geico, and Allstate.

How much is National General car insurance for young adults?

Once you hit your mid-20s, you will pay less for car insurance. Still, rates for young adults can fluctuate based on gender, driving record, car make and model, location, and more.

Young adult insurance rates are listed by company below:

Top 10 Car Insurance Companies: Rates for Young Adults

Insurance CompanyAverage Monthly Rates for a Single 17-24-year-old femaleAverage Monthly Rates for a Single 17-24-year-old male
Allstate$773$886
American Family$499$677
Farmers$710$762
Geico$471$523
Liberty Mutual$968$1143
Nationwide$479$537
Progressive$724$802
State Farm$496$610
Travelers$775$1070
USAA$400$448
AVERAGE$629$752

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Young adults pay five to 6% more for car insurance with National General than the national average. In addition, rates are as much as $50 more per month than those with other insurance providers.

How much do adults pay for National General coverage?

Adults often pay the least for coverage with National General. With a clean driving record and good credit, you can expect lower rates as an adult with most car insurance companies.

National General rates range from five to 7% above the national average. However, many companies charge lower rates for coverage.

Before you choose National General, you should find and compare quotes from other insurance companies in your area. Comparing quotes will help you learn whether National General offers the best options.

How much is National General for senior drivers?

Senior drivers occasionally pay more because insurance companies see them as more of a risk when filing a claim. If you are 65 or older, you may pay more for car insurance with National General or other insurance companies because of your age.

Compare car insurance quotes for seniors in the table below:

Who has the cheapest car insurance for seniors? (Average Annual Car Insurance Rates)

CompanyMarried 60-Year Old FemaleMarried 60-Year Old Male
USAA$120$120
State Farm$156$156
Progressive$165$170
American Family$166$167
Travelers$170$172
Nationwide$177$184
Geico$187$190
Farmers$194$204
Allstate$242$249
Liberty Mutual$287$306

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Senior drivers pay anywhere from six to 9% more than the national average for a policy with National General. In addition, monthly car insurance for seniors with National General costs double than coverage with Geico.

How much is National General after a speeding ticket?

If you have a speeding ticket on your driving record, you can expect to pay higher rates for car insurance. Speeding tickets can raise your rates significantly because insurance companies assume you are at a higher risk of filing a car insurance claim.

Find affordable car insurance after a speeding ticket by comparing rates in the table below:

Full Coverage Car Insurance Monthly Rates by Driving Record and Provider

Insurance CompanyClean RecordSpeeding Ticket
Allstate$160$188
American Family$117$136
Farmers$139$173
Geico$80$106
Liberty Mutual$174$212
Nationwide$115$137
Progressive$105$140
State Farm$86$96
Travelers$99$134
USAA$59$67

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National General is not among the best car insurance companies for people with speeding tickets. It charges nearly $100 more per month than the national average for car insurance. In addition, rates with National General are more expensive than any other company on this list and nearly double the cost of Geico and State Farm

How much does National General cost after a car accident?

You will pay more for insurance if you’re in a car accident — even a minor accident will increase car insurance rates.

Your insurance rates will go up significantly if you’re at fault in an accident, and National General car insurance rates may be significantly higher than with other insurance companies.

See how an accident affects car insurance rates from major companies in the table below:

Average Monthly Car Insurance Rates with One Accident

CompanyAverage Monthly Rates with Clean RecordAverage Monthly Rates with 1 Accident
Allstate$318$415
American Family$224$310
Farmers$288$376
Geico$178$266
Liberty Mutual$397$517
Nationwide$228$283
Progressive$282$398
State Farm$235$283
Travelers$287$357
USAA$161$209

Compare RatesStart Now →

National General rates for people with an accident on their driving record are around 28% higher than the national average. People with one or more at-fault accidents on their record will pay nearly $150 more for coverage with National General than with State Farm. Learn more about car accident statistics and insurance rates.

Can I get National General with a DUI?

A DUI is a serious offense, and many car insurance companies will not offer coverage to people if they have a DUI or DWI on their record. Fortunately, National General offers coverage to individuals with a DUI.

Do you need DUI car insurance? Compare rates in the table below before you buy:

Average Monthly Car Insurance with one DUI

CompaniesRates With a Clean Driving RecordRates with One DUI
USAA$161$292
Geico$178$406
American Family$224$360
Nationwide$228$377
State Farm$235$303
Progressive$282$330
Travelers$287$478
Farmers$288$393
Allstate$318$521
Liberty Mutual$397$634

Compare RatesStart Now →

If you buy National General car insurance with a DUI on your record, you will only pay $200 more per month than the national average.

State Farm and Nationwide both offer monthly rates at $300 less per month, so you should shop around for more affordable DUI insurance before buying a policy from National General. 

Does poor credit affect my National General rates?

You may pay more for car insurance coverage if you have bad credit. Because of a correlation between low credit and an increase in car insurance claims, many companies charge more for coverage if you have a poor credit score.

Compare National General car insurance rates by credit score to see how it compares:

Average Annual Car Insurance Rates by Credit Score

CompaniesAverage Monthly Rates with Good CreditAverage Monthly Rates with Fair CreditAverage Monthly Rates with Poor Credit
USAA$151$184$307
State Farm$181$237$412
Geico$202$248$354
American Family$224$264$372
Nationwide$243$271$340
Progressive$302$329$394
Farmers$306$324$405
Allstate$321$381$540
Travelers$338$362$430
Liberty Mutual$365$467$733

Compare RatesStart Now →

Car insurance with National General costs around 7% more than the national average. Still, you’ll pay around $1,100 more annually for car insurance with National General than with Geico. However, National General rates are cheaper than Allstate, State Farm, and AAA rates.

Frequently Asked Questions

How can I get a National General car insurance quote?

You can get a quote from National General by calling 1-800-462-2123 or visiting the company website.

Can I get RV insurance with National General?

National General offers RV insurance, among many other types of policies. For example, you can purchase a basic RV plan that includes liability coverage, and National General allows you to add collision and comprehensive coverage to your RV.

In addition to the standard options for RV coverage, National General offers the following: personal belongings coverage, specialized equipment coverage, mechanical breakdown coverage, permanent attachment coverage, complete general liability coverage

How do you file a claim with National General?

You can file a car insurance claim with National General on the company website or by calling the customer service number.

National General states on its website that it allows customers to file claims quickly with a hassle-free online system, and most small claims are paid out within 48 hours. In addition, national General guarantees customer satisfaction and offers to waive up to $250 of your deductible if you’re unhappy with the company’s claims service.

How can I cancel my National General car insurance policy?

You must email [email protected] to cancel your car insurance policy. National General may charge you a $50 fee for canceling your policy, but you may qualify for a prorated refund if your policy is prepaid.

What makes National General unique?

National General offers savings for policyholders who have multiple policies with them, such as car and RV insurance. They also file SR-22 forms for those who need them and offer discounts for individuals affiliated with General Motors. They have a program called SmartServices that helps manage the repair process after a covered event.

Free Car Insurance Comparison

Enter your ZIP code below to view companies that have cheap car insurance rates.

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D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for National General Insurance Company (Integon)

3.20 (393 reviews)
1
December 11, 2024

Samantha_

Horrible

Worst insurance ever. Worst customer service ever. You will never be able to speak to anyone over the phone . I have been on the phone for hours , everyday. Another driver hit me and I made a claim. Was told they’d get back to me and that someone would call. Never received a [REDACTED WORD] thing.
1
November 15, 2024

IRFANHUNZAI

FRADULENT COMPANY

This is a Fraud Company with Extremely Poor Customer Service. I am not a Policy holder for this company but one of their Insurer Hit my every day work Vehicle. And now its been more than two weeks I am going through so much pain. Getting in contact is like Hell. Their Representatives Don't want to help you or Fix the problem, They Just want to Connect you to the Assigned Department which never Receives your Calls. If you Ask for an Email or a dir...
This is a Fraud Company with Extremely Poor Customer Service. I am not a Policy holder for this company but one of their Insurer Hit my every day work Vehicle. And now its been more than two weeks I am going through so much pain. Getting in contact is like Hell. Their Representatives Don't want to help you or Fix the problem, They Just want to Connect you to the Assigned Department which never Receives your Calls. If you Ask for an Email or a direct Contact Number, they Literally say NO WE/I Can not its a SCAM Company with FRAUD EMPLOYEES. Literally I have no words to Explain how Pathetic their Company is. Extremely Non Professional. I am convinced that its FRAUDULENT Company with Poor Employees. Please Folks don't waste your time and Money.
1
November 13, 2024

Canyon

Don't do it

Payment taken out of my account. They did it and would send cancellation notices of non payment. Not my fault had proof. Broken windshield. Put it through integon time went by they didn't pay it. I'll have to now. I have no collision or glass. Just found that out on my truck loan . You have to have to have that on loan regardless. Thanks I appreciate it people.
1
November 13, 2024

Canyon

Never again

Money taken out of account every month for payment. Kept getting cancellation notices because of no payment . They were responsible to take it out and always did regardless. Kept getting cancellation notices. End of policy not out of account again gonna cancel. Money was taken had proof. When I cancelled I found out I had no collision or glass coverage. You have to have that with a loan regardless. They didn't. Accident I would of been screwed. N...
Money taken out of account every month for payment. Kept getting cancellation notices because of no payment . They were responsible to take it out and always did regardless. Kept getting cancellation notices. End of policy not out of account again gonna cancel. Money was taken had proof. When I cancelled I found out I had no collision or glass coverage. You have to have that with a loan regardless. They didn't. Accident I would of been screwed. Never again. Thanks for nothing.
0.5
October 1, 2024

Craig Waldron

National General Insurance Company (Integon) review

My car parked in a parking lot and was hit by GMAC Insurance client. 6/7/2024 today is 10/1/2024. [REDACTED NAME] [REDACTED NAME] nor her boss who covers Alabama never return phone calls. How can this comoang get a good rating?
0.5
September 26, 2024

Rick Miller

National General Insurance Company (Integon) review

This is the most Unprofessional company I have ever experienced in my life. My vehicle was rear ended by one of their insured drivers on 7/29/2024. The accident report was provided on 8/12 after picking it up from the police department. My vehicle was not inspected by an adjuster until 8/15, the appointment was scheduled for 10am and the adjuster showed up at 5pm. I provided Dash Cam Footage of their insured driver which rear ended my vehicl...
This is the most Unprofessional company I have ever experienced in my life. My vehicle was rear ended by one of their insured drivers on 7/29/2024. The accident report was provided on 8/12 after picking it up from the police department. My vehicle was not inspected by an adjuster until 8/15, the appointment was scheduled for 10am and the adjuster showed up at 5pm. I provided Dash Cam Footage of their insured driver which rear ended my vehicle while attempting to make a U-Turn in the middle of the street. The Dash Cam Footage provided the front view and rear view with the impact Audio & Video. I never received a phone call or email from anyone as I was told the adjuster is awaiting a statement from their insured driver. Despite me providing dash cam footage and photos placing him at the accident scene. I\'ve called EVERYDAY to be transferred to The Property Damage Department and stayed on the line for over an hour and no one picks up to assist. I\'ve submitted the required documentation in Small Claims Court at this point. The damage to Anyones vehicle is not just about being compensated finacially for repairs but it\'s also an inconvenience.
0.5
August 9, 2024

Cynthia Taylor

National General Insurance Company (Integon) review

I was t boned by an Integon National Insurance Policy Holder, and filed a claim to have my car repaired. I cannot get any agent on the phone, even though I have filed a claim, responded to their form that they sent me. I have spent hours on hold, no one ever answers, and when you leave your call back number, no one ever calls back!
0.5
June 25, 2024

Kat P

National General Insurance Company (Integon) review

My experience with this company was the worst ever!! I had an accident and had full coverage on my vehicle, it was a total loss. I\'m 5 months in waiting on my check. Bank is paid off so I\'m not understanding why the long wait for my money to be sent to me. I advise anyone and everyone DO NOT choose this insurance company. The worst service, horrible customer service, you choose to get a call back and never get a call back. You ask to speak to a...
My experience with this company was the worst ever!! I had an accident and had full coverage on my vehicle, it was a total loss. I\'m 5 months in waiting on my check. Bank is paid off so I\'m not understanding why the long wait for my money to be sent to me. I advise anyone and everyone DO NOT choose this insurance company. The worst service, horrible customer service, you choose to get a call back and never get a call back. You ask to speak to a supervisor and there\'s none available. Who ever owns this company they need to re-evaluate there staff because they are totally the worst in the business.
2
April 26, 2024

dammie875

Be careful about this company

I hate this company so much. I was in an accident and today it would be one month I called to file a claim immediately it happened and I gave them time and didn't start calling until it had been 2 weeks with no callback and it has been one excuse or another. the claim is still pending give us a few days, the reviewer is in the final steps of reviewing give us a few days I have given you people one whole month. I am a college student and it is my ...
I hate this company so much. I was in an accident and today it would be one month I called to file a claim immediately it happened and I gave them time and didn't start calling until it had been 2 weeks with no callback and it has been one excuse or another. the claim is still pending give us a few days, the reviewer is in the final steps of reviewing give us a few days I have given you people one whole month. I am a college student and it is my commuter car I got a car because I could not rely on public transport anymore now I am without a car and have no callback after this claim I am ending my insurance.
1
September 7, 2023

Michellemb

Cheap coverage, bad customer service

Cheap company! They have a terrible coverage and they basically ignore police reports to avoid paying for your vehicle damage. Don’t lose your time, they will do nothing for you. Customer service is a shame, consultants never answer the phone and they never get back to you if you leave a voice mail.
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