Hanover Car Insurance Review for 2024 [Trustworthy Evaluation]
Hanover car insurance reviews highlight positive customer feedback on service quality and coverage options. Starting at $54 per month, Hanover offers plans with multi-car and bundling discounts. However, premiums are higher than competitors, and the company’s coverage availability is limited in some states.
Scott W. Johnson
Licensed Insurance Agent
Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...
Licensed Insurance Agent
UPDATED: Nov 6, 2024
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Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.
Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Nov 6, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.
Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Hanover Insurance
Average Monthly Rate For Good Drivers
$54A.M. Best Rating:
AComplaint Level:
LowPros
- Extensive customizable coverage options
- Significant multi-policy discounts
- Excellent customer service reputation
Cons
- Relatively high premium rates
- Restricted geographic availability
The Hanover Insurance Group sets itself apart with reliable customer service and a strong reputation in the industry. It’s a great pick for drivers who want more than basic coverage and comprehensive car insurance with responsive, dependable support.
Hanover car insurance is not the same as The Hanover, which sells exclusive AARP car insurance to retired drivers. Instead, Hanover Insurance Group offers multiple levels of coverage designed for drivers who need extra protection, either for collector cars, luxury vehicles, or original parts.
Hanover Car Insurance Rating
Rating Criteria
Overall Score 4.3
Business Reviews 4.5
Claim Processing 3.3
Company Reputation 4
Coverage Availability 4.2
Coverage Value 4.3
Customer Satisfaction 3.8
Digital Experience 4
Discounts Available 5
Insurance Cost 4.4
Plan Personalization 4.5
Policy Options 5
Savings Potential 4.6
While the monthly premiums start on the higher side, around $54, many policyholders feel that the combination of personalized service and comprehensive coverage makes the extra cost worth it. Hanover is worth considering if you value both strong protection and attentive care.
Explore your car insurance options by entering your ZIP code above and finding which companies have the lowest rates.
- Hanover Insurance Group ratings are 4.3/5
- Rates are higher, but customer service offers added value for drivers
- Hanover discounts reward safe driving and proactive policy management
How Age, Gender, and Driving Record Affect Hanover Insurance Rates
The table outlines Hanover’s average car insurance rates by age and gender. The most expensive premiums go to teenagers, with 16-year-old males paying as much as $480/month for full coverage compared to female drivers over 65, who see rates fall below an average of just $105 monthly.
Hanover Car Insurance Monthly Rates by Age, Gender & Coverage Level
Age & Gender Minimum Coverage Full Coverage
Age: 16 Female $220 $450
Age: 16 Male $240 $480
Age: 18 Female $190 $400
Age: 18 Male $210 $430
Age: 25 Female $85 $150
Age: 25 Male $95 $170
Age: 30 Female $70 $130
Age: 30 Male $75 $140
Age: 45 Female $63 $120
Age: 45 Male $62 $119
Age: 60 Female $55 $110
Age: 60 Male $60 $115
Age: 65 Female $54 $105
Age: 65 Male $58 $108
If you’re looking for cheap car insurance, one critical factor influencing premiums is your driving record. The chart below illustrates Hanover monthly insurance rates from accidents to clean records:
Keeping a clean driving record isn’t just good for safety. It also helps you qualify for safe driver car insurance discounts, which can make a real difference in how much you pay. Knowing how your driving history affects your Hanover car insurance rates can make it easier to choose the right coverage.
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Hanover Car Insurance Cost Comparison
Use the table below to compare the average monthly cost of car insurance from top providers against Hanover Insurance for both minimum and full coverage options. Hanover car insurance policies are much more expensive than Allstate, Geico, and USAA.
Hanover Car Insurance Monthly Rates vs. Competitors
Insurance Company | Minimum Coverage | Full Coverage |
---|---|---|
$160 | $416 | |
$128 | $287 | |
$509 | $1,196 | |
$123 | $280 | |
$155 | $353 | |
$99 | $216 | |
$100 | $265 |
Hanover full coverage comes in at nearly three times the cost of Allstate, which is typically one of the most expensive companies. State Farm is one of the cheapest, costing nearly $1,000 less than Hanover auto insurance.
However, Hanover Insurance Group offers coverage options that aren’t available with cheaper companies. Keep scrolling to see a list of the types of car insurance coverage Hanover offers.
Coverage Choices With Hanover Car Insurance
Hanover Insurance provides car owners with a range of options for their auto insurance, including state-required minimums:
- Liability Coverage: Hanover Insurance provides fundamental liability coverage for bodily injury and property damage that comes in to pay damages when you are guilty of an accident.
- Collision and Comprehensive Coverage: It provides collision coverage for car repairs after an accident and comprehensive coverage for non-collision-related incidents like theft or natural disasters.
- Personal Injury Protection (PIP) and Uninsured Motorist Coverage (UIM): PIP offers no-fault medical costs, while uninsured motorist coverage pays for third-party damages from drivers without insurance.
On top of standard coverages, Hanover offers unique package options that combine different types of coverage with special discounts and perks designed to cater to the varied needs of its customers:
- The Platinum Experience: High-value policy options that provide accident forgiveness, deductible waivers, and additional protections for luxury or classic vehicles.
- Transportation Expense Coverage: Hanover will cover rental cars, taxis, or rideshare services used while your vehicle is being repaired after an accident or claim.
- Original Equipment Manufacturer (OEM) Parts: Hanover ensures you will get original parts if your vehicle needs to be repaired after a claim.
The company also specializes in classic and vintage auto coverage. Hanover caters to collector car owners with tailored policies that include agreed-value and spare parts coverage to protect hard-to-find, antique components.
These packages aim to provide enhanced security and peace of mind. Whether you need basic insurance or a more extensive plan, Hanover gives you the flexibility to select coverage that aligns with your lifestyle and budget.
Hanover Insurance Discount and Savings Breakdown
The table shows Hanover car insurance discounts based on driver profile and coverage type. The biggest savings go to drivers who insure multiple vehicles for a 25% discount, and homeowners and renters can get a 20% bundling discount.
Hanover Car Insurance Discounts & Potential Savings
Discount Name | Description | Potential Savings |
---|---|---|
Multi-Car Discount | Savings for insuring more than one vehicle under the same policy. | 25% |
Bundling Discount | Savings for combining auto and home insurance policies. | 20% |
Anti-Theft Device Discount | Savings for vehicles equipped with anti-theft devices. | 15% |
New Car Discount | Savings for insuring a new vehicle. | 15% |
Safe Driver Discount | Savings for maintaining a clean driving record with no accidents or violations. | 15% |
Defensive Driving Course | Savings for completing an approved defensive driving course. | 10% |
Early Signing Discount | Savings for signing your policy early or renewing it ahead of time. | 10% |
Good Student Discount | Savings for full-time students who maintain a certain GPA. | 10% |
Pay-in-Full Discount | Savings for paying the entire premium upfront. | 10% |
Paperless Billing Discount | Savings for opting for paperless billing and communication methods. | 5% |
Other competitive Hanover car insurance discounts include 15% for anti-theft devices and an additional 10% if you pay your premiums online. Many other companies only offer around 5% for discounts like these, but Hanover provides big savings to help cut its expensive premiums.
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Hanover Car Insurance Customer Insights
Hanover car insurance customer reviews are mixed. By and large, Hanover generally scores very well on customer service and policy-level coverage options. Learn how customer satisfaction ratings affect car insurance.
Many Hanover reviews specifically mention how professional the local agents are and their ability to give straightforward information when buying insurance and filing claims.
Other reviews, though, complain of higher premiums for classic cars with some rivals. However, loyal customers are willing to pay more for the complete coverage, personalized service, and continuity they provide over cost savings.
Hanover Insurance Ratings and Reviews Roundup
Hanover is no where near the worst car insurance companies for customer service. J.D. Power rated Hanover 835 out of 1,000 with a “better than most” customer satisfaction score. It has an excellent financial strength rating of ‘A’ from the Better Business Bureau (BBB), demonstrating solid customer service and best business practices.
Hanover Car Insurance Business Ratings & Consumer Reviews
Agency
Score: 835/1,000
Above Avg. Satisfaction
Score: A
Excellent Customer Service
Score: 78/100
Good Customer Feedback
Score: 0.80
Avg. Complaints
Score: A
Excellent Financial Strength
Consumer Reports gives Hanover a score of 78 out of 100, reflecting strong customer feedback. The National Association of Insurance Commissioners (NAIC) notes an average complaint score of 0.80, while A.M. Best rates them an ‘A’ for excellent financial stability.
Hanover Car Insurance Pros and Cons
The wide variety of tailored solutions, along with attentive customer service, makes Hanover car insurance a great option for different kinds of automobile cover setups.
- Customizable Coverage Options: The firm offers customizable coverage options and plans so that customers get exactly what they need out of their policy with full protection.
- Responsive Customer Support: Hanover Insurance Group reviews praise its agents for timely responses and expert knowledge of the auto insurance market.
- Discount Opportunities: Hanover offers a number of pricing discounts, such as those for safe driving and multi-car policies, which can lead to significant savings.
Hanover auto insurance is also a solid choice if you need unique policy options to protect high-value or collector vehicles.
Hanover car insurance excels with its tailored coverage options and exceptional customer service, making it a premium choice for those seeking dependable and comprehensive insurance solutions.
Dani Best Licensed Insurance Producer
Even though Hanover car insurance is reliable, the cost seems to be on the higher side, and it is not available in most states, so it may not suit everyone.
- Higher Premiums: Hanover car insurance costs are higher than the competition, even for luxury or classic auto policies.
- Limited State Availability: Hanover only offers services in a handful of states and does not serve many parts of the country.
Hanover offers customizable protection and dedicated customer service for drivers in its service area, but coverage may not be available near you. Start comparison shopping online for free car insurance quotes to find the right providers for you.
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Hanover Car Insurance Coverage & Quality Service
Our Hanover car insurance review shows a slew of coverage options for drivers who need more comprehensive insurance. While Hanover insurance claims may take time to process and premiums can be a little steep, customer reviews tend towards responsiveness and high-end professionalism.
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Unfortunate events can happen. We’re here to help. Contact us at any time to report a claim. pic.twitter.com/KtCOZIgJ00
— Hanover Insurance (@The_Hanover) July 22, 2024
This is why Hanover can be a good option for people who value comprehensive coverage over cost. This underscores the need to know how to file a car insurance claim in order to have the smoothest experience possible.
Find the best comprehensive car insurance quotes by entering your ZIP code below into our free comparison tool today.
Frequently Asked Questions
Who is the parent company of Hanover Insurance Group?
The Hanover Insurance Group, Inc. itself is a parent company.
Does Hanover do car insurance?
The company offers liability, collision, and comprehensive coverages as well as specialty packages, including The Platinum Experience, to help personalize car insurance. Learn more about the coverage in your car insurance policy.
Is Hanover a good car insurance company?
Hanover Insurance is a highly rated insurer, with an “A” rating from A.M. Best for financial strength. The company has a reputation for excellent customer service and a wide selection of insurance products.
How many locations does Hanover Insurance have?
Hanover Insurance has 36 office locations across the United States.
Does Hanover offer life insurance?
Hanover Insurance primarily offers property and casualty insurance, including auto, home, and business insurance. It doesn’t offer life insurance.
Does Hanover car insurance have accident forgiveness?
Yes, Hanover Insurance Group offers accident forgiveness as part of its Platinum Experience option and to safe drivers who remain accident-free for at least 36 months. Discover the benefits of this perk by learning how much a minor accident affects car insurance rates.
Does Hanover offer gap insurance?
Hanover offers gap insurance, which helps cover the difference between the actual cash value of a totaled car and the amount still owed on its financing or lease. Customers should consult their insurance agent for details on gap insurance pricing and coverage.
How long has Hanover Insurance been around?
Hanover Insurance has been around since 1852. The company was originally established in Manhattan as the Hanover Fire Insurance Company. Over the years, it has expanded its offerings, focusing primarily on property and casualty insurance.
What is the A.M. Best rating for Hanover car insurance?
The Hanover Insurance Group is rated “A” (Excellent) by A.M. Best and has a Long-Term Issuer Credit Rating of “A+”. Insurance strength ratings of A2 also show a very strong capacity to meet policyholder and contract obligations.
Is Hanover a national car insurance carrier?
No, Hanover auto insurance is only available in 30 states, and access is regional, so it may not be available in your city. Enter your ZIP code below to find cheap car insurance in your state.
Scott W. Johnson
Licensed Insurance Agent
Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.