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Fred Loya Car Insurance Review

Our Fred Loya car insurance review found it offers same-day insurance starting at $84/month, which is great for quick coverage. However, the company struggles with poor business ratings. Fred Loya Insurance customer service is also a concern, with negative reviews citing claims and customer satisfaction issues.

UPDATED: Dec 16, 2024Fact Checked

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Dec 16, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 16, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 16, 2024Fact Checked
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Fred Loya

Average Monthly Rate For Good Drivers

$84

A.M. Best Rating:

C

Complaint Level:

High

Pros

  • Safe driver discount
  • Roadside assistance
  • Same-day coverage

Cons

  • Numerous customer complaints
  • Low A.M. Best rating

Our Fred Loya car insurance review highlights top benefits, such as affordable rates for high-risk drivers and a 15% safe driver discount.

Fred Loya Car Insurance Review

However, while Fred Loya Insurance offers essential coverages like liability and collision, it lacks gap insurance and new car replacement.

Fred Loya Car Insurance Rating

Rating CriteriaFred Loya: Fred Loya Car Insurance Review
Overall Score2.6
Business Reviews2.0
Claim Processing2.0
Company Reputation2.0
Coverage Availability2.1
Coverage Value2.5
Customer Satisfaction3.4
Digital Experience2.0
Discounts Available2.3
Insurance Cost3.4
Plan Personalization2.0
Policy Options2.5
Savings Potential3.0

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Fred Loya’s customer satisfaction ratings are also below average, with numerous complaints about poor service and claims handling, so it is not one of the best car insurance companies for customer service.

While drivers with a history of accidents or DUIs may benefit from Fred Loya’s pricing, it’s essential to compare multiple quotes for the best deal.

Here's What You Need to Know

  • Fred Loya Insurance rates start at $84 per month
  • A.M. Best gave Fred Loya Insurance a C rating for financial strength
  • Fred Loya Insurance offers same-day car insurance coverage

Fred Loya Car Insurance Prices

When you get a Fred Loya car insurance quote, your rates will depend on several factors. To give you an idea of what Fred Loya charges for different types of drivers, we’ve put together average Fred Loya rates by gender, age, and more.

Fred Loya Car Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$186$374
Age: 16 Male$198$395
Age: 18 Female$174$355
Age: 18 Male$189$378
Age: 25 Female$132$248
Age: 25 Male$145$263
Age: 30 Female$112$215
Age: 30 Male$118$226
Age: 45 Female$98$180
Age: 45 Male$105$191
Age: 60 Female$87$165
Age: 60 Male$92$172
Age: 65 Female$84$161
Age: 65 Male$88$167

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Minimum coverage will be the cheaper option at Fred Loya, but it will leave you vulnerable to financial issues if you cause an accident.

High-Risk Car Insurance Definition Card: Fred Loya Insurance Review

Another important factor affecting your Fred Loya rates is your driving record. Do all car insurance companies check your driving records? Many do, and Fred Loya is one of them. However, it caters its rates to high-risk drivers.

DUIs are the worst offense you can have on your driving record, as a DUI will raise rates to an average of $105/mo for just minimum coverage.

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Fred Loya Car Insurance Rates vs. the Competition

Let’s dive deeper into Fred Loya Insurance rates by seeing how they compare to other companies on the market. If you are looking for the most affordable auto insurance company on the market, Fred Loya won’t be the top choice.

Fred Loya Car Insurance Monthly Rates by Provider, Age, & Gender

Insurance CompanyAge: 17 FemaleAge: 17 MaleAge: 25 FemaleAge: 25 MaleAge: 35 FemaleAge: 35 MaleAge: 60 FemaleAge: 60 Male
Allstate TablePress Logo$420$460$240$260$200$210$190$200
American Family TablePress Logo$395$445$225$245$185$195$175$185
$400$450$230$250$190$200$180$190
Geico TablePress Logo$390$440$220$240$180$190$170$180
Liberty Mutual TablePress Logo$430$470$250$270$210$220$200$210
Nationwide TablePress Logo$400$445$225$245$185$195$175$185
Progressive TablePress Logo$405$450$230$250$190$200$180$190
State Farm TablePress Logo$410$455$235$255$195$205$185$195
Travelers TablePress Logo$415$460$240$260$200$210$190$200
USAA TablePress Logo$380$430$215$235$175$185$165$175

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While it is not the most expensive, other companies like USAA, Geico, and Nationwide offer cheaper rates based on age and gender.

However, look at Fred Loya if you need cheap car insurance after a DUI. It’s also one of the cheapest on the market for drivers with at-fault accidents, as you can see in the table below.

Fred Loya Car Insurance Monthly Rates by Provider & Driving Record

Insurance CompanyClean RecordOne TicketOne AccidentOne DUI
Allstate TablePress Logo$130$150$190$240
American Family TablePress Logo$120$140$180$230
$115$135$170$220
Geico TablePress Logo$110$125$160$210
Liberty Mutual TablePress Logo$140$165$200$260
Nationwide TablePress Logo$125$145$185$235
Progressive TablePress Logo$120$140$180$230
State Farm TablePress Logo$115$135$175$225
Travelers TablePress Logo$120$145$185$240
USAA TablePress Logo$100$120$150$200

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While Fred Loya is not the best for drivers with clean records, it’s cheaper for higher-risk drivers. Fred Loya insurance rates are just one part of the picture; read on to learn about Loya’s car insurance options, discounts, and ratings.

Car Insurance Options at Fred Loya

Now that you know how much Fred Loya charges compared to the competition, we want to look at what car insurance coverages Fred Loya sells.

Fred Loya Car Insurance Coverage Options

Coverage TypeDescription
Liability CoverageCovers damages to others if you're at fault
Collision CoveragePays for your car’s damage in a collision
Comprehensive CoverageCovers theft, vandalism, and natural disasters
Uninsured/Underinsured MotoristProtects you in accidents with uninsured drivers
Medical Payments CoverageCovers medical expenses for you and passengers
Personal Injury Protection (PIP)Covers medical costs, lost wages, and related expenses
Rental ReimbursementPays for a rental car during repairs
Roadside AssistanceCovers towing and emergency services

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Fred Loya sells all the basic car insurance coverages that customers need for a Fred Loya Insurance full coverage policy, such as liability, collision, and comprehensive coverage.

Fred Loya car insurance

It also has a few add-ons like roadside assistance available to purchase. However, Fred Loya doesn’t sell gap insurance, modified car insurance, or new car replacement coverage. If you want to add any of these to your policy, you will have to choose a different auto insurance company.

Learn More: Compare Full Coverage vs. Liability Car Insurance

Fred Loya Car Insurance Discounts

Fred Loya auto insurance discounts vary from multi-policy discounts to loyalty discounts. The largest discount Fred Loya Insurance offers is a safe driver discount of 15%.

Fred Loya Car Insurance Discounts and Savings

Discount NameSavings Percentage
Multi-Policy10%
Safe Driver15%
Good Student10%
Paid-in-Full5%
Multi-Vehicle10%
Anti-Theft Device5%
Loyalty5%
Low-Mileage7%

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You can also save 10% by bundling policies, insuring multiple vehicles, or being a good student. To qualify for some of the discounts, like a good student discount, you will have to provide proof that you’re eligible.

Read More: Best Car Insurance Discounts

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Customer Reviews of Fred Loya

Fred Loya Google reviews and Reddit reviews aren’t always positive, with customers citing issues with claims and customer service. See the Reddit review below for an idea of what customers think of Fred Loya.

Fred Loya insurance reviews on Yelp, Reddit, and other popular sites can provide some insight into customer issues with the company

Learn More: How do cus.tomer satisfaction ratings affect car insurance companies?

Business Ratings of Fred Loya

Fred Loya insurance reviews from BBB, A.M. Best, and other major rating sites will also offer insight into Fred Loya as a company, from financial strength to complaints.

Fred Loya Car Insurance Business Ratings & Consumer Reviews

AgencyFred Loya: Fred Loya Car Insurance Review
J.D. Power: Fred Loya Car Insurance ReviewScore: 780 / 1,000
Below Satisfaction
BBB: Fred Loya Car Insurance ReviewScore: B-
Fair Business Practices
Consumer Reports: Fred Loya Car Insurance ReviewScore: 74/100
Low Customer Feedback
NAIC: Fred Loya Car Insurance ReviewScore: 4.50
Higher Complaints Than Avg.
A.M. Best: Fred Loya Car Insurance ReviewScore: C
Poor Financial Strength

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To start, Fred Loya Insurance has a below-average rating from J.D. Power for customer satisfaction, as well as poor Fred Loya insurance reviews on Consumer Reports. It also has a dismal score for financial management from A.M. Best and a high number of Fred Loya insurance complaints recorded by NAIC.

Many NAIC complaints indicate customer dissatisfaction and issues with claims processing or customer service. This can damage an auto insurance company's reputation, leading to regulatory scrutiny and financial penalties or market share loss.

Tracey L. Wells Licensed Insurance Agent & Agency Owner

These poor ratings are a red flag and suggest that the Fred Loya Insurance Agency could be one of the car insurance companies with the worst customer satisfaction.

Fred Loya Car Insurance Pros and Cons

As a recap, let’s go over the pros and cons of Loya Insurance Group. Some of the benefits customers can take advantage of when buying Fred Loya Insurance include:

  • Roadside Assistance: Add this extra coverage from Fred Loya for help with lockouts, dead batteries, tows, and more.
  • Safe Driver Discount: Fred Loya offers 15% off an auto insurance policy to safe drivers.
  • Same-Day Coverage: Get car insurance fast with Fred Loya’s same-day coverage.

While these are some good pros, there are also significant cons that may make you think twice about buying Fred Loya Insurance.

  • Business Ratings: Fred Loya Insurance has poor ratings for claim satisfaction, financial strength, complaints, and more.
  • Customer Satisfaction: Fred Loya has a number of negative reviews on rating sites like Reddit.

These cons could outweigh the pros if you value customer service, which is an important aspect of a car insurance company.

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Deciding if Fred Loya Insurance is the Best Choice for You

Our Fred Loya car insurance review found that a pro is its low rates for high-risk drivers, particularly those with DUIs, while a key con is the company’s poor customer satisfaction ratings.

You want to avoid the worst car insurance companies in America, so it’s important to remember that Fred Loya’s customer service issues may affect your overall experience, as it has very poor ratings from the NAIC and other rating sites.

To ensure you get the best deal, be sure to compare quotes from multiple insurance companies online. This will help you find the policy that best suits your needs and budget.

Your Opinion Matters!

Rate your insurance provider and provide share feedback with shoppers just like you.

Frequently Asked Questions

Does Fred Loya pay claims?

Yes, Fred Loya pays claims. However, it has a low claim satisfaction rating from J.D. Power. There have been a few Fred Loya lawsuits over denied claims.

How does Fred Loya Insurance rate?

Businesses do not rate Fred Loya well. For example, Fred Loya has a C from A.M. Best.

Does Fred Loya do full coverage?

Yes, Fred Loya sells full coverage car insurance policies.

Is Fred Loya only in Texas?

No, Fred Loya also sells insurance in Ohio, California, New Mexico, Colorado, Georgia, Nevada, Illinois, Arizona, Indiana, and Alabama. Wondering who has the cheapest car insurance in Texas? Enter your ZIP in our free tool to find the cheapest Texas company for your needs.

Is Fred Loya Insurance a broker in California?

Yes, Fred Loya Insurance is also available in California.

Does Fred Loya have roadside assistance?

Yes, Fred Loya offers roadside assistance for breakdowns (Learn More: Cheap Car Insurance With Breakdown Coverage).

Does Fred Loya do same-day insurance?

Yes, Fred Loya Insurance claims on its website that it offers same-day auto insurance policies.

What’s the grace period for Fred Loya Insurance?

Fred Loya does not offer a grace period.

How many days is the grace period in insurance?

It depends on the auto insurance company, but some offer grace periods of 10 days before they cancel an auto insurance policy (Learn More: What happens after a late car insurance payment?).

Who owns Fred Loya Insurance?

Fred Loya owns Fred Loya Insurance.

Does Fred Loya cover vandalism?

Does car insurance cover vandalism? Fred Loya will only cover vandalism if you have comprehensive insurance.

Who is the richest insurance company?

State Farm has the largest market share in the U.S. auto insurance industry.

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Fred Loya Insurance

3.26 (129 reviews)
1
February 25, 2021

Phong

Happy that I am now no more with FredLoya

I bought insurance for my car at Fred Loya 2 years ago. Their prices were ok. Two months ago, I got in an accident, my car was towed to the city place, an ambulance brought me to an hospital. The following day, I went to the city place to tow my car to a car repair shop. As I bought the "liability only" policy, my car's damage was not covered, but the FredLoya agent told me that they could reimburse me for the towing fee. As I had 2 towing recip...
I bought insurance for my car at Fred Loya 2 years ago. Their prices were ok. Two months ago, I got in an accident, my car was towed to the city place, an ambulance brought me to an hospital. The following day, I went to the city place to tow my car to a car repair shop. As I bought the "liability only" policy, my car's damage was not covered, but the FredLoya agent told me that they could reimburse me for the towing fee. As I had 2 towing recipes ($174 each), the agent said that they could reimburse just one, if I want to be reimbursed both receipts, I must contact the FredLoya Claim department. Since that day, between me and the Claim department had dozens calls back and forth, they asked me to tell them about the accident. I just wanted to get reimbursement for the towing, but they asked me a lot about the car situation, about the car repair shop, about the police report, and asked me to sign papers with notarized service. They speak perfectly English but the way they asked me was very un-American, and impolite, like the police/FBI interrogating criminals or employers asking employees. Finally, after 2 months with a lot of headaches conversation, I received a check from them, but with a very small amount, just enough for my notaries fee. They said that they could reimburse a PORTION of the towing, wow.
2
February 17, 2020

NormalMan

Cheap, just hope you never need a claim

They have cheap policies and their premiums go down pretty fast. But their agents dealing with claims are some of the worst I have ever had. I went days without hearing from the agent, even customer service could not get ahold of them. If you want to save money they are a good option, just hope you never have to claim anything.
5
January 20, 2020

BCM2316Te

A false claim has a positive ending thankx to having Fred Lo

My personal opinion with this company is they go all the way for there policey holders and it was the best experience I've ever had with an insurance company. I had got into a car accident where it was a fraudulent claim from the accuser and Fred loya had provided me with such an amazing Attorney and we had this case for almost 2 yrs from the date. When i had finally wen to trial my attorney is such a great man and walked me througb the whole pro...
My personal opinion with this company is they go all the way for there policey holders and it was the best experience I've ever had with an insurance company. I had got into a car accident where it was a fraudulent claim from the accuser and Fred loya had provided me with such an amazing Attorney and we had this case for almost 2 yrs from the date. When i had finally wen to trial my attorney is such a great man and walked me througb the whole process and I had asked if i need to know anything ? My Attorney [REDACTED NAME] said to me " Just tell the truth to the jury and dont worry because if u say ur innocent and u explain what happened while u can pled ur case then the truth will prevail. So I did what he advised me to due and all i did was I awnsered all the prosecutors questions honestly and kept my kool cause they even asked me the same question like 20 times and the judge finally had to warn them to move on cause it was ridiculous and i was trying not to get up set cause I had lost my job due to missing soo much work that finally i got let go the day i had trial. Anywayz i told the HONEST truth and the accuser told her lies and wen we where finished the jury made there ruling. And I won!!!!! My Attorney had amazing proof and pictures and also may i add STATEMENTS from the accuser on subjects she openly shared and lied under oath about cause the reports from her to the medical and law where not what she said in court(opps she told her own lies) so my experience was amazing to get my Justice and to have had the most amazing experience with this situation.. I had to switch INSURANCE providers because of my rate being way too high so it was great until i couldn't afford there COVERAGE.. This is a very good carrier and they see it through to the end even wen u have a court case filed and u have to go.. I personal thanked the branch and called corporate to give such gratitude for there services..
4
October 10, 2019

Jennjenn

Fred loya employees not informativeVery

Very friendly staff but not very knowledgeable. I seemed to know more about my own question than any of the staff at the office did for me.
1
September 13, 2019

SayNOtoFredLoya

Pls save yourself the hassle! Deceptive business practices

This company is distrustful and you as a policyholder should NOT put your trust in them. They will only challenge every claim, take forever to process it, and then raise your premium !!!! I was with them 4 years and every claim was a horrible process. Their entire company is extremely rude and provides subpar services as trained robots that do not care about you as a person at all. I no longer have a car they considered as a total loss. Not only ...
This company is distrustful and you as a policyholder should NOT put your trust in them. They will only challenge every claim, take forever to process it, and then raise your premium !!!! I was with them 4 years and every claim was a horrible process. Their entire company is extremely rude and provides subpar services as trained robots that do not care about you as a person at all. I no longer have a car they considered as a total loss. Not only did I have to switch insurance but I did not receive my property back the same way I gave it to them. My vehicle was further damaged upon delivery back to my home, missing a tire, the inside compromised and I didn't receive my extra keys back ANNNNND they changed the status/value of my car and did absolutely NOTHING! Please beware and save yourself .
2
August 20, 2019

Ayla28

Wish u had the same prices that were 5 months ago

At first I was delighted with fred loya the policy prices were reasonable but recently it's been increasing too much
5
July 30, 2019

Pez81

Better than yours

I never have had a problem with this company. Always a insurance policy for every budget. Try them out!
1
July 17, 2019

RobotPete

Bad Company That Treats Their Customers Poorly

Fred Loya is by far the worst insurance company I ever worked with. Every 6 months my rates would increase for no reason, when I would inquire why my rates were increasing I was told it was normal. Fred Loya's insurance agents are also terribly lazy, I was involved in a collision that I was not at fault for and my adjustor did absolutely nothing, I had to do everything with the other parties insurance company. Avoid this company at all costs.
5
June 14, 2019

mrxtc89117

Good company

Great no problems at all. Customer service is good and quick. They also send reminders over the phone and text so you wont be late
1
May 15, 2019

jacks0213

You’ll regret it

Awful, you can’t ever get in touch with someone that works there. Whether it be by phone or in person. Therefore you could pay insurance because their website isn’t a functioning proper. Do not recommend
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