Kemper Car Insurance Review for 2024 [Rates, Discounts, & Options]

This Kemper car insurance review covers its competitive rates for high-risk drivers, including those with DUIs or accidents. While Kemper insurance rates are affordable at $44/month, customer complaints about slow claims processing and difficulty reaching representatives may be a concern.

UPDATED: Nov 25, 2024Fact Checked

Tonya Sisler

Insurance Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage. Tonya currently leads a team of 10 insurance copywrite...

Insurance Content Team Lead

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

UPDATED: Nov 25, 2024

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Nov 25, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 25, 2024Fact Checked
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Kemper

Average Monthly Rate For Good Drivers

$44

A.M. Best Rating:

A++

Complaint Level:

Med

Pros

  • Offers SR-22 insurance for high-risk drivers
  • Add-on auto coverage options
  • Student discounts for good grades

Cons

  • Higher rates for safe drivers
  • Mixed customer satisfaction

This Kemper car insurance review highlights the key benefits of Kemper Auto, such as competitive rates for those with DUIs or accidents on their record and SR-22 insurance filing.

Kemper Car Insurance Review

 

Kemper can be a good fit for young drivers and those with a troubled driving history who need high-risk car insurance.

However, Kemper’s customer service receives mixed reviews, with complaints about slow claims processing.

Kemper Car Insurance Rating

Rating CriteriaKemper: Kemper Car Insurance Review
Overall Score3.8
Business Reviews3.5
Claim Processing2.5
Company Reputation4.0
Coverage Availability5.0
Coverage Value3.4
Customer Satisfaction2.8
Digital Experience4.0
Discounts Available4.7
Insurance Cost3.8
Plan Personalization4.0
Policy Options3.8
Savings Potential4.1

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While Kemper can offer lower rates for high-risk drivers, those with clean driving records may find cheaper options elsewhere. Be sure to compare multiple quotes to ensure you’re getting the best deal for your situation.

Here's What You Need to Know

  • Kemper car insurance rates start at $44/mo for drivers
  • Kemper Auto offers SR-22 filing for high-risk drivers
  • Safe drivers with clean records may score cheaper rates elsewhere

Kemper Car Insurance: Average Monthly Rates

Price is an important factor in choosing a company, especially if the company considers you a high-risk driver. For example, teenagers will pay more than adults, so it’s important to compare teen driver car insurance rates before signing up. See below what Kemper charges for different ages.

Kemper Car Insurance Monthly Rates by Age, Gender & Coverage Level

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$239$619
Age: 16 Male$258$639
Age: 18 Female$194$456
Age: 18 Male$221$520
Age: 25 Female$57$152
Age: 25 Male$58$156
Age: 30 Female$53$141
Age: 30 Male$54$145
Age: 45 Female$48$128
Age: 45 Male$47$125
Age: 60 Female$44$114
Age: 60 Male$46$117
Age: 65 Female$48$125
Age: 65 Male$46$122

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Other factors that will affect your Kemper auto insurance rates are traffic tickets, DUIs, and accidents. See what Kemper charges on average for infractions below.

The rates above are averages, but they will give you a good idea of what you can expect to pay at Kemper. You can also get a quote directly from Kemper Auto or use a quote finder tool to compare multiple companies’ rates.

kemper homepage: Kemper car insurance review

Continue reading to learn about how Kemper insurance rates compare to other companies and the coverages and discounts you can get as a high-risk driver.

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Kemper Corporation vs. the Competition: Car Insurance Rates

Who are Kemper competitors? Take a look below to see several other companies who compete with Kemper and if they offer cheaper rates for different driver ages.

Kemper Monthly Car Insurance Rates by Age, Gender & Provider

Insurance CompanyAge: 18 FemaleAge: 18 MaleAge: 30 FemaleAge: 30 MaleAge: 45 FemaleAge: 45 MaleAge: 65 FemaleAge: 65 Male
Allstate TablePress Logo$448$519$168$176$162$160$158$157
Farmers TablePress Logo$452$456$333$371$333$371$333$371
Geico TablePress Logo$298$312$125$128$114$111$111$109
Kemper TablePress Logo$456$520$141$145$128$125$114$117
Liberty Mutual TablePress Logo$778$742$573$603$573$603$573$603
Nationwide TablePress Logo$305$414$116$137$115$117$113$114
Progressive TablePress Logo$411$476$303$387$303$387$303$387
State Farm TablePress Logo$220$254$90$87$80$80$78$78
Travelers TablePress Logo$298$312$220$254$220$254$220$254
USAA TablePress Logo$608$638$448$519$448$519$448$519

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If you have a clean driving record and are looking for the cheapest car insurance on the market, Kemper will not be the best choice.

Before committing to a car insurance company, consider multiple facets of the company, from customer service to rates.

Kristen Gryglik Licensed Insurance Agent

Drivers with a poor driving record, however, will find Kemper’s rates more competitive. See how Kemper compares to competitors below.

Kemper Monthly Car Insurance Rates by Driving Record & Provider

Insurance CompanyClean RecordOne TicketOne AccidentOne DUI
Allstate TablePress Logo$170$195$210$240
Farmers TablePress Logo$160$185$200$230
Geico TablePress Logo$140$165$180$210
Kemper TablePress Logo$150$175$190$220
Liberty Mutual TablePress Logo$180$205$220$250
Nationwide TablePress Logo$155$180$195$225
Progressive TablePress Logo$165$190$205$235
State Farm TablePress Logo$130$155$170$200
Travelers TablePress Logo$145$170$185$215
USAA TablePress Logo$120$145$160$190

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Kemper is one of the more affordable companies for drivers with a DUI or at-fault accident on their record. Compare cheap car insurance after a DUI to see if Kemper Auto is the best high-risk insurance company near you.

Kemper Car Insurance Coverage Options

Kemper offers drivers several coverage choices. You can opt to carry the bare minimum car insurance requirements by state on your vehicle or pay extra for a full coverage package and extras.

Kemper Car Insurance Coverage Options

Coverage OptionDescription
Accident ForgivenessPrevents rate increases after your first at-fault accident
Collision CoveragePays for damage to your own vehicle in a collision
Comprehensive CoverageCovers non-collision damages to your vehicle (e.g., theft)
Custom Parts & Equipment CoverageProtects aftermarket parts and custom equipment
Gap InsuranceCovers gap between car's value and the loan amount
Liability CoverageCovers bodily injury and property damage costs to others
Medical Payments (MedPay)Helps pay medical expenses for you and your passengers
New Car ReplacementReplaces your new car with a new one if it’s totaled
Personal Injury Protection (PIP)Covers medical expenses and lost wages
Rental ReimbursementCovers the cost of a rental car during repairs
Roadside AssistanceProvides emergency services like towing or fuel delivery
Uninsured/Underinsured MotoristHelps if you're hit by an uninsured/ underinsured driver

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Extras like roadside assistance can be added to personalize a Kemper policy, but they will increase your monthly auto insurance rate.

Kemper Car Insurance Discounts

If you are looking to lower your Kemper auto insurance rates, the best way is to apply for auto insurance discounts.

Kemper Car Insurance Discounts and Potential Savings Percentages

Discount NameSavings PotentialWho Qualifies?
Bundling15%Auto and home/renters policyholders
Good Student20%Students with a B average or higher
Safe Driver10%Clean driving record holders
Low Mileage12%Drivers with minimal car usage
Defensive Driving10%Those completing approved safety courses
Anti-Theft Device5%Owners of cars with anti-theft technology
Homeowner5%Policyholders who own their homes
Paid-in-Full7%Upfront premium payers
Electronic Payment5%Automatic or electronic payment users
Accident-Free15%Drivers with no recent accidents

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Kemper’s largest discount is its good student discount, which can save young drivers 20% on a policy if they have good grades.

Good Student Discount Def Card: Kemper Car Insurance Review

Other high discounts that Kemper Insurance Company offers include its accident-free and multiple-line car insurance discounts, which can save customers 15% on Kemper Auto policies.

If you are thinking of combining home or life insurance for a discount, check out Kemper home insurance reviews or Kemper life insurance reviews to make sure these policies are also the right fit for you.

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Kemper Customer Reviews

Kemper Corporation receives mixed customer reviews. While some reviewers on places like Reddit have positive things to say about the claim amount they received, other customers express frustration with the company’s customer service, citing slow claims processing and trouble contacting Kemper representatives.

As with any company, the experiences posted by customers on places like Reddit can vary widely depending on individual circumstances and location.

Customer service is essential to any successful auto insurance company. It's not just about offering competitive car insurance rates but about building trust through efficient claims handling and clear communication.

Brandon Frady Licensed Insurance Producer

Reading reviews can grant insight into a company’s customer service and claims processing and make it easier to avoid car insurance companies with the worst customer satisfaction.

Kemper Insurance Business Reviews

Customer reviews provide insight into customer service but don’t give a full picture of a company’s finances, complaint levels, and more. That’s why it’s vital to see how reputable businesses rate Kemper.

What is Kemper’s insurance rating? Kemper has an excellent financial rating and an average complaint ratio. Take a look below to see various insurance ratings from businesses.

Kemper Car Insurance Business Ratings & Consumer Reviews

AgencyKemper: Kemper Car Insurance Review
J.D. Power: Kemper Car Insurance ReviewScore: 795 / 1,000
Avg. Satisfaction
BBB: Kemper Car Insurance ReviewScore: A
Good Business Practices
Consumer Reports: Kemper Car Insurance ReviewScore: 68/100
Mixed Customer Feedback
NAIC: Kemper Car Insurance ReviewScore: 1.10
Avg. Complaints
A.M. Best: Kemper Car Insurance ReviewScore: A++
Superior Financial Strength

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Kemper insurance reviews on BBB also resulted in an A rating for business practices. However, Kemper didn’t score above average in customer satisfaction with J.D. Power. Kemper insurance reviews on Consumer Reports were also mixed.

Read More: Consumer Reports Car Insurance Recommendations

Kemper Car Insurance Pros and Cons

When considering Kemper auto insurance, weigh the pros and cons to make an informed decision. Some positives that draw customers to Kemper include:

  • SR-22 Insurance: Kemper insures higher-risk drivers and will file SR-22 insurance forms if needed. Compare SR-22 car insurance to learn more.
  • Coverage Options: Kemper offers full coverage or bare minimum coverage to its customers.
  • Discount Opportunities: kemper has a few large discounts that can significantly reduce rates, such as its good student savings.

However, Kemper has some issues that may make it a less attractive option for some drivers who are shopping for coverage.

  • Customer Complaints: Customer satisfaction is inconsistent, with some customers remarking on the difficulty of reaching representatives during claims processing.
  • Good Driver Rates: Kemper is less affordable than other companies for drivers with clean driving records.

Comparing pros and cons of Kemper Insurance will help you assess whether the benefits outweigh potential frustrations, particularly if timely customer support is a priority for you.

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Deciding if Kemper is the Best Car Insurance Company for You

Our Kemper car insurance review found that Kemper’s competitive rates for high-risk drivers, like those with DUIs or accidents, make it one of the best car insurance companies for those needing to file an SR-22. However, customer complaints about slow claims processing and trouble getting ahold of Kemper representatives can be a significant downside.

Kemper’s average starting rate of $44/month is particularly affordable for high-risk drivers, setting it apart from many competitors. However, we recommend comparing quotes from multiple car insurance providers to ensure you find a policy that meets your needs for the best coverage at the best price. Enter your ZIP code below to get started.

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Frequently Asked Questions

Is Kemper Insurance going out of business?

No, Kemper is not going out of business but has moved its focus to specialty auto insurance.

What is the Kemper car insurance phone number?

The Kemper auto customer service line is 800-782-1020.

Is Kemper Insurance a reputable company?

Yes, Kemper Auto is a reputable auto insurance company, so you can feel safe purchasing Kemper coverage online (Read More: Is it safe to buy car insurance online?).

Where is the Kemper insurance login?

You will see the Kemper insurance login button on the upper right side of its website.

What is the lawsuit against Kemper Insurance?

The most recent lawsuit that was resolved was about a data breach that risked customer’s personal data.

What type of insurance is Kemper?

Kemper sells auto, life, property, and casualty insurance. You can bundle some of these coverages for a discount (Learn More: Multiple Policy Car Insurance Discounts).

Who owns Kemper Insurance Companies?

Kemper auto insurance is owned by Kemper Corporation.

Is Infinity owned by Kemper?

Yes, Kemper owns Infinity car insurance.

How do I cancel my Kemper car insurance?

You can cancel your Kemper auto insurance policy by calling customer service or visiting an agent (Read More: How to Cancel Car Insurance).

What did Kemper insurance used to be called?

Kemper Insurance used to be called Unitrin.

Is Kemper leaving California?

Yes, Kemper is no longer selling home and auto policies in California. If you need to find affordable coverage in California, use our free quote finder to find insurance companies in your area.

Is Kemper a big company?

Kemper is a large company, but it is not as big as companies like State Farm (Learn More: State Farm Car Insurance Review).

Tonya Sisler

Insurance Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage. Tonya currently leads a team of 10 insurance copywrite...

Insurance Content Team Lead

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Kemper Corporation

2.84 (209 reviews)
1
July 14, 2023

lisal

Stay far away

Kemper changed my policy from a 12 month to a six month- but same payment. Doubled my premium. Reason: a glass claim. $500 windshield. I dared to use coverage I have paid for for many years but never needed before. My punishment for daring to use what I bought?? Doubling my premium. Stay far away from this shady company.
1
May 15, 2023

deniser89

Negligent Company

I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawye...
I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawyer who is ready to take action but I have been trying my best to give the benefit of doubt that maybe just maybe this week they will finally give me a call with an actual update. Its about to be three months and i am running out of patience. I don't know how anyone would continue to work with Kemper / Infinity after having these issues.
1
May 6, 2023

Moni_R

Horrible insurance

No communication, accident happened 5 days ago. They said someone would come look at the damage of the car….NO body ever called or showed up. They offer no rental service coverage. This issuance is by far the worst I highly do not recommend.
1
April 25, 2023

Josh_P

Kemper auto insurance is a scam

Horrible auto insurance company. Poor customer service, poor adjusters, and poor appraisers. These guys are crooks that only look out for their bottom line and saving their company money. DON'T USE!!!!
0.5
April 20, 2023

Josh Pico

Kemper Corporation review

Kemper/Infinity Auto Insurance is a scam! They will collect your premiums without helping you in the time of need. Absolute crooks. DON\'T USE THEM!!! Department of Insurance complaints confirm this review. Avoid this company, they will not take care of you.
1
April 24, 2022

Karla_

Too expensive!

Kemper is a rip off. My payment goes up a few dollars after a few months and they just disregard it as ‘it’s just a few dollars’. Maybe I don’t have a few dollars and thought the agreed amount would stay the same. Be aware. I would never refer to them to anyone. As careful of a driver as I am I don’t feel comfortable they would cover damages from an accident.
1
April 2, 2022

Moquendo_

This company is not trustworthy! Look for another insurance

Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they ...
Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they will blind side you with extra charges!
1
July 10, 2021

sergeche

the worst insurance ever

If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency...
If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency, because people should be protected from dishonest business practices
1
July 6, 2021

Garrett_W

THE WORST INSURANCE COMPANY EVER - THEY WILL NOT HELP YOU

If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FO...
If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FOR A $2,000 CLAIM AND THEY WILL NOT HELP ME. THE WORST COMPANY I HAVE EVER DEALT WITH.
1
June 28, 2021

MsKendall

Worst Customer Service

I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay f...
I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay for. I will researching a new auto insurance and pay the slightly higher premiums.
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<h3>Kemper Car Insurance Monthly Rates by Driving Record</h3>
<h3>Kemper Car Insurance Monthly Rates by Driving Record</h3>